F-H-E Warranty Policy
Please contact us directly for authorisation prior to returning any potentially faulty goods. Companies have strict but fair guidelines in relation to warranty claims on products. F-H-E deals with companies that follow the guidelines in line with our industry. We are legally bound not to commit a supplier to a warranty claim unless it has been prior inspected and authorised for replacement by that company. Warranty may vary between full or part claim depending on the nature of the fault. Companies reserve the right to repair products under a warranty claim. Warranties cover manufacturing faults within 60 days of purchase, they must accompany a receipt with date of purchase. It is important to note that the warranty does not cover wear and tear in the playing of the game, misuse or abuse, chipping, and or cosmetic changes that do not affect the playing functionality of the product.
Contact us by email to investigate any warranty claims.